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Showing posts with the label MDM

The Ticket That Saw the Outage Coming

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The morning the system went down, the plant did everything right. The named person called manual mode, the binder came off the shelf, the paper logs started flowing, and by the end of the day the system was whole again. The plan worked. But here is the part nobody talks about: the outage did not arrive unannounced. It had been knocking for three days. On Tuesday, one operator could not log in. On Wednesday, two more reported the same thing, and a supervisor said the screens were slow. On Thursday, a scanner timed out at receiving, a label printer failed at shipping, and somebody filed a ticket that just said "Plex is slow." Each ticket was small. Each one got a P3 and a workaround. Nobody connected them, because nobody was looking at the queue as a whole. Your ticket queue is not just a list of problems to fix. It is the only sensor you have that watches the system all day, every day, from every workstation in the plant. Triaged one ticket at a time, it tells you what...
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The Benefits of MDM for Manufacturing Companies: How to Improve Security and Reduce Risk

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 Asset management is a crucial aspect of any organization even when it comes to ERP SaaS systems. Effective asset management can help organizations minimize risks associated with running unpatched hardware and software, Mobile Device Management (MDM) is a crucial tool for managing smart devices like phones, tablets, handheld scanners, and more in the manufacturing plant. MDM provides a centralized management system that allows companies to track all corporate devices from a single dashboard, making it easier to manage and secure a wide variety of mobile devices that are used for multiple purposes. The benefits of using MDM in the manufacturing industry are numerous. Here are some of the key benefits: Improved security compliance:  MDM software provides visibility into company devices through a single dashboard so they can all be managed in one place and help get an accurate count of the type of assets being used in the organization. Simple remote management: MDM software allow...
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