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Showing posts from February, 2024

How Plex Shipping Auto-Notifications Improve Customer Communication

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  In manufacturing, communication doesn’t stop when an order is entered or production is complete. Customers want to know when their order ships, what was sent, and when to expect delivery. Plex UX shipping auto-notification helps close that gap by automatically sending shipment-related emails, improving speed, accuracy, and trust in customer communication. Why shipping communication matters Shipping updates are often one of the most visible touchpoints in the customer relationship. When notifications are delayed, missing, or handled manually, customers may call or email for status updates, which adds workload for customer service and shipping teams. Automated notifications reduce that friction by keeping customers informed at the right time with less internal effort. ​ What Plex UX adds Plex UX expands email-driven workflows in ways that make automated communication more useful and more flexible. Plex UX supports customization of subject lines and email bodies, scheduled delivery ...
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IAM Superpowers: Safeguarding ERP Systems through Identity Governance

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Uncover the supercharged capabilities of IAM in maintaining robust user governance within ERP environments. Lets learn about how IAM acts as the guardian of access rights. The Crucial Role of Identity and Access Management (IAM) in Onboarding and Offboarding users/ In today’s interconnected digital landscape, managing user identities and their access to critical systems is paramount. Identity and Access Management (IAM) serves as the gatekeeper, ensuring that the right individuals have the right permissions at the right time. Let’s explore how IAM plays a pivotal role in secure and efficient onboarding and offboarding processes within organizations. 1. Onboarding: Setting the Foundation What Is Onboarding? Onboarding refers to the process of integrating new employees into an organization. It involves creating their digital identities, granting access to necessary resources, and ensuring a smooth transition into their roles. IAM’s Contribution: Automated Provisioning: IAM solutions auto...
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