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Showing posts with the label Security

Ticket Triage for Plex ERP: How Small BA Teams Decide What Gets Fixed First

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It is 7:40 am on a Monday morning and your inbox already has four Plex problems in it. A supervisor at one plant cannot print labels. An accountant at another company cannot close last month's books. Somebody - you are not sure who - reports that "Plex is slow." And a text message from a plant manager says a workcenter stopped recording production two hours ago. Four tickets. One of you. Which one do you touch first? If your answer is "whichever one I saw first" or "whoever is loudest," you do not have a support process - you have a reaction process. The fix is an old idea borrowed from emergency medicine: triage . This article covers what ticket triage is, why it pays for itself in a Plex ERP environment, the five-step pass I recommend for every incoming ticket, and the specific challenges that hit small Plex business analysts who support more than one company, in more than one location, at the same time. Listen to the podcast version of this post:...
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Turning Plex Compliance into Your Security Audit Superpower

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"Our financial auditor found that 15 users in the Buyer position can also post inventory adjustments. How did this happen? " Sound familiar? Most manufacturers using Plex ERP focus the Compliance System on ISO 9001, IATF 16949, or customer audits. But what if you could use the same system to catch segregation of duties (SoD) violations, Principle of least privilege (PoLP) violations, and Role Based Access Control ( RBAC) configuration drift before they become audit findings? Here's how I discovered the Compliance System's secret superpower—and how you can use it to audit Plex user security. Tool #1: Compliance System – Your Audit Evidence Engine Most people use it for: Documenting Quality Compliance Standard like  ISO TS 16949,etc. What it really does: Creates a  living, controlled security standards with checklists, reviews, and attachments for your own security compliance audits. Compliance Standard: "Plex Security & RBAC Compliance"...
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