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Showing posts with the label Supplier Audits

Ticket Triage for Plex ERP: How Small BA Teams Decide What Gets Fixed First

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It is 7:40 am on a Monday morning and your inbox already has four Plex problems in it. A supervisor at one plant cannot print labels. An accountant at another company cannot close last month's books. Somebody - you are not sure who - reports that "Plex is slow." And a text message from a plant manager says a workcenter stopped recording production two hours ago. Four tickets. One of you. Which one do you touch first? If your answer is "whichever one I saw first" or "whoever is loudest," you do not have a support process - you have a reaction process. The fix is an old idea borrowed from emergency medicine: triage . This article covers what ticket triage is, why it pays for itself in a Plex ERP environment, the five-step pass I recommend for every incoming ticket, and the specific challenges that hit small Plex business analysts who support more than one company, in more than one location, at the same time. Listen to the podcast version of this post:...
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Building Confidence: The Impact of Regular Internal Audits, Supplier Audits, and Supplier Certification Tracking

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Regular assessments foster transparency between manufacturers and suppliers. When suppliers know they are being evaluated, they are more likely to be open and honest about their capabilities and challenges. Understanding the Importance of Internal Audits Internal audits play a pivotal role in the operational integrity of any organization. They offer an introspective look at processes, controls, and governance, helping to identify any misalignments with organizational goals and regulatory requirements. By conducting internal audits, companies can anticipate potential issues before they escalate into significant problems, ensuring that operations run smoothly and efficiently. This proactive approach to problem-solving not only saves time and resources but also reinforces stakeholder confidence in the organization's commitment to excellence and accountability. Moreover, internal audits facilitate continuous improvement by providing actionable insights and recommendations. This feedba...
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