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Showing posts from June, 2024

How Plex Shipping Auto-Notifications Improve Customer Communication

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  In manufacturing, communication doesn’t stop when an order is entered or production is complete. Customers want to know when their order ships, what was sent, and when to expect delivery. Plex UX shipping auto-notification helps close that gap by automatically sending shipment-related emails, improving speed, accuracy, and trust in customer communication. Why shipping communication matters Shipping updates are often one of the most visible touchpoints in the customer relationship. When notifications are delayed, missing, or handled manually, customers may call or email for status updates, which adds workload for customer service and shipping teams. Automated notifications reduce that friction by keeping customers informed at the right time with less internal effort. ​ What Plex UX adds Plex UX expands email-driven workflows in ways that make automated communication more useful and more flexible. Plex UX supports customization of subject lines and email bodies, scheduled delivery ...
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Navigating the Data Seas: The Role of Governance, data quality, data classification and the CIA model in ERP Systems

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Enterprise Resource Planning (ERP) systems play a crucial role in modern organizations by integrating various functions and processes into a unified platform. These systems serve as the backbone of businesses, allowing them to streamline operations, improve efficiency, and enhance decision-making. Within an ERP system, data management is a central component, as it involves the collection, storage, processing, and analysis of vast amounts of data from different departments. Effective data management within ERP systems is essential for ensuring data accuracy, consistency, and accessibility across the organization. Poor data governance can have detrimental effects on the performance and reliability of ERP systems. When data governance practices are lacking, organizations may face challenges such as data silos, data inconsistencies, security vulnerabilities, and compliance issues. These issues can lead to inaccurate reporting, operational inefficiencies, and increased risks. Without a soli...
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