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Showing posts with the label Production Monitoring

Ticket Triage for Plex ERP: How Small BA Teams Decide What Gets Fixed First

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It is 7:40 am on a Monday morning and your inbox already has four Plex problems in it. A supervisor at one plant cannot print labels. An accountant at another company cannot close last month's books. Somebody - you are not sure who - reports that "Plex is slow." And a text message from a plant manager says a workcenter stopped recording production two hours ago. Four tickets. One of you. Which one do you touch first? If your answer is "whichever one I saw first" or "whoever is loudest," you do not have a support process - you have a reaction process. The fix is an old idea borrowed from emergency medicine: triage . This article covers what ticket triage is, why it pays for itself in a Plex ERP environment, the five-step pass I recommend for every incoming ticket, and the specific challenges that hit small Plex business analysts who support more than one company, in more than one location, at the same time. Listen to the podcast version of this post:...
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Production Monitoring in Plex ERP: Choosing the Right View for the Right Decision

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Manufacturing teams don’t need more data just for the sake of it. They need the right production data at the exact moment it can change an outcome. This is where Plex ERP’s production monitoring tools truly shine. Built to capture shop-floor activity in real time, Plex transforms raw machine data into actionable visibility for operators, supervisors, and plant managers alike. But not everyone on the manufacturing floor looks at data the same way. To drive real results, Plex offers a layered approach to visibility. Here is how to choose the right Plex view to make the fastest, smartest operational decisions. Real-Time Visibility That Drives Action Plex Production Monitoring seamlessly connects the physical plant floor to digital dashboards and scoreboards. In a single glance, teams can track: Machine status and downtime Total output and cycle times Capacity utilization Overall Equipment Effectiveness (OEE) The faster you spot an anomaly, the faster you can mitigate lost time, limit scr...
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