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Showing posts with the label Workflow

How Plex Shipping Auto-Notifications Improve Customer Communication

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  In manufacturing, communication doesn’t stop when an order is entered or production is complete. Customers want to know when their order ships, what was sent, and when to expect delivery. Plex UX shipping auto-notification helps close that gap by automatically sending shipment-related emails, improving speed, accuracy, and trust in customer communication. Why shipping communication matters Shipping updates are often one of the most visible touchpoints in the customer relationship. When notifications are delayed, missing, or handled manually, customers may call or email for status updates, which adds workload for customer service and shipping teams. Automated notifications reduce that friction by keeping customers informed at the right time with less internal effort. ​ What Plex UX adds Plex UX expands email-driven workflows in ways that make automated communication more useful and more flexible. Plex UX supports customization of subject lines and email bodies, scheduled delivery ...
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Why Process Clarity Is the Backbone of Manufacturing Success

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  “If you can’t describe what you are doing as a process, you don’t know what you’re doing.” — W. Edwards Deming In manufacturing, this quote from W. Edwards Deming isn’t just a clever observation—it’s a challenge. It urges us to confront the reality that without a clearly defined process, we’re operating on assumptions, not knowledge. What Deming Really Meant Deming, a pioneer in quality and systems thinking, believed that improvement begins with understanding. A process is a repeatable, measurable series of steps with defined inputs and outputs. If you can’t describe it, you can’t control it. And if you can’t control it, you certainly can’t improve it. Applying the Quote to Manufacturing Manufacturing thrives on precision. Whether you're machining parts or assembling electronics, every step must be documented and standardized: Standard Operating Procedures (SOPs) ensure consistency and reduce human error. Workflow documentation helps teams visualize the entire production cycle. P...
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How workflow automation enhance collaboration , provides deeper business insights and create impactful work

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Workflow automation is a crucial aspect of digitalization in the workplace. In today's digital era, businesses are navigating a transformative journey marked by unprecedented technological advancements.   At its core, workflow automation is the strategic integration of technology to streamline and optimize business processes. As organizations strive for efficiency and agility, adopting automated workflows has become pivotal.  Digital Workflow Automation involves using technology to automate, streamline, and optimize business processes. It extends its reach across various sectors, bringing efficiency and precision to tasks that were once manual and time-consuming . Workflow automation has several benefits that can help businesses streamline their operations and improve efficiency. Manual data entry is tedious and opens room for small human mistakes that can have a big impact on your business. Workflow automation tools increase visibility of processes, reducing bottlenecks,...
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How Plex ERP workflows streamline your operations.

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A business workflow is a series of tasks that need to be completed in a specific sequence to achieve a particular goal . Workflows are useful for ensuring that important processes are done the right way every time.  Workflows can help you see places in your operation that can be automated, eliminate redundant processes and activities, reduce operational expenses, quickly respond to issues or problems, and automate processes. For example, you may want to define a process workflow for onboarding new employees to ensure that all new employees get the information, policies, and resources they need to do their jobs. There are two different workflow types that you can implement in Plex: Standalone Workflow A workflow that is initiated by the Request Management System and is used to automate an unique business process. Integrated Workflow Integrated workflows are available for the following modules and applications as of 10/2023 2-Tier Orders 3-Tier Customer Orders​ Accounting Jobs​ AP In...
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