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Showing posts with the label SHipping

Unleashing the Power of the Plex DCS: From Digital File Storage to Compliance Engine

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  For many manufacturers, the Document Control System (DCS) in Plex is hiding in plain sight. Every day, shop floor operators and managers click the familiar paperclip icon to attach drawings, work instructions, inspection forms, certificates, and other important files. Yet many organizations use only a fraction of what Plex DCS can do. When treated as a simple storage location, the DCS becomes little more than a digital file cabinet. But in a high-stakes manufacturing environment, document control should do much more than store files. It should ensure that the right people have access to the right revision, that approvals happen on time, and that obsolete documents do not remain in circulation. That is where Plex DCS becomes a powerful compliance and quality-management engine. Three capabilities in particular can significantly improve document-control matu...

How Plex Shipping Auto-Notifications Improve Customer Communication

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  In manufacturing, communication doesn’t stop when an order is entered or production is complete. Customers want to know when their order ships, what was sent, and when to expect delivery. Plex UX shipping auto-notification helps close that gap by automatically sending shipment-related emails, improving speed, accuracy, and trust in customer communication. Why shipping communication matters Shipping updates are often one of the most visible touchpoints in the customer relationship. When notifications are delayed, missing, or handled manually, customers may call or email for status updates, which adds workload for customer service and shipping teams. Automated notifications reduce that friction by keeping customers informed at the right time with less internal effort. ​ What Plex UX adds Plex UX expands email-driven workflows in ways that make automated communication more useful and more flexible. Plex UX supports customization of subject lines and email bodies, scheduled delivery ...