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Showing posts with the label Inventory

Ticket Triage for Plex ERP: How Small BA Teams Decide What Gets Fixed First

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It is 7:40 am on a Monday morning and your inbox already has four Plex problems in it. A supervisor at one plant cannot print labels. An accountant at another company cannot close last month's books. Somebody - you are not sure who - reports that "Plex is slow." And a text message from a plant manager says a workcenter stopped recording production two hours ago. Four tickets. One of you. Which one do you touch first? If your answer is "whichever one I saw first" or "whoever is loudest," you do not have a support process - you have a reaction process. The fix is an old idea borrowed from emergency medicine: triage . This article covers what ticket triage is, why it pays for itself in a Plex ERP environment, the five-step pass I recommend for every incoming ticket, and the specific challenges that hit small Plex business analysts who support more than one company, in more than one location, at the same time. Listen to the podcast version of this post:...
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Your Tool Crib Is Telling You Something: Cycle Counts as an Early Warning

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A year ago, I wrote about setting up cycle counting for supply items in the Plex ERP tool crib . We covered why counting a little throughout the year works better than doing one large annual count, how to set up counts in Plex, and the basics of ABC classification and assigning ownership. That post focused on how to count . This one is about what the count results can teach you. Listen to this post When the Counts Start Drifting You set up the cycle types, define the parameters, and get Plex Mobile scanning. Counts happen on schedule—and then the same variances keep appearing. A few carbide inserts are short. A drill index is over. The differences aren’t huge, but they keep coming back. The first instinct may be to count more often. But if the same items repeatedly drift in the same direction, counting more frequently probably won’t fix the cau...
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