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Showing posts from March, 2025

How Plex Shipping Auto-Notifications Improve Customer Communication

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  In manufacturing, communication doesn’t stop when an order is entered or production is complete. Customers want to know when their order ships, what was sent, and when to expect delivery. Plex UX shipping auto-notification helps close that gap by automatically sending shipment-related emails, improving speed, accuracy, and trust in customer communication. Why shipping communication matters Shipping updates are often one of the most visible touchpoints in the customer relationship. When notifications are delayed, missing, or handled manually, customers may call or email for status updates, which adds workload for customer service and shipping teams. Automated notifications reduce that friction by keeping customers informed at the right time with less internal effort. ​ What Plex UX adds Plex UX expands email-driven workflows in ways that make automated communication more useful and more flexible. Plex UX supports customization of subject lines and email bodies, scheduled delivery ...

Automating Trust: Elevate Fraud Prevention with Positive Pay and Plex ERP

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Implementing Positive Pay with ERP systems like Plex ERP can significantly enhance financial security and streamline processes. Here are some insights into the implementation: Benefits of Positive Pay Integration with Plex ERP Fraud Prevention : Positive Pay ensures that only authorized checks are processed, reducing the risk of fraudulent transactions. Automation : By integrating Positive Pay with Plex ERP, businesses can automate the generation of check-issue files, saving time and reducing manual errors. Compliance and Reporting : The system provides a clear audit trail, aiding in compliance with financial regulations and simplifying reporting. Steps for Implementation in Plex ERP Setup with Your Bank : Arrange for Positive Pay or controlled disbursement services with your bank. Ensure you understand the file format requirements (e.g., CSV or TXT). Configure Plex ERP : Use the Payment Register screen in Plex ERP to generate Positive Pay files. This involves: Accessing the Payment Re...

Why Real-Time Notifications in Plex ERP Revolutionize the Receiving Area

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  In the high-pressure environment of manufacturing and business operations, effective management of the receiving area is critical. Companies often grapple with misplaced or untracked purchases—especially for items without unique serials—leading to delays, operational inefficiencies, and frustrated employees. Plex ERP addresses these challenges head-on with its robust notification functionality for purchase orders (POs). This feature ensures that stakeholders are notified in real-time when a PO is received, minimizing common issues in the receiving area and improving overall efficiency. The Struggle of Missing Purchases in the Receiving Area For companies that manage high volumes of materials, it’s not uncommon for items to go missing during the receiving process. Here are some scenarios where businesses face challenges due to insufficient tracking: Unlabeled Non-Serialized Items : A large electronics manufacturer faced repeated issues when receiving items without unique serials. ...

Identity Management Day 2025: Strengthening Security Through Smarter Identity Practices

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  Identity Management Day 2025, on April 8th, highlights the importance of identity management in protecting organizations from cyber threats. Established in 2021 by the Identity Defined Security Alliance (IDSA) in partnership with the National Cybersecurity Alliance, this day aims to raise awareness about the importance of managing and securing digital identities effectively. Why Identity Management Matters In today's interconnected world, digital identities are the keys to accessing sensitive data, systems, and applications. Poorly managed identities can lead to unauthorized access, data breaches, and significant financial and reputational damage. Identity management is not just an IT responsibility; it's a cornerstone of an organization's overall security posture. Effective identity management involves: Authentication and Authorization : Ensuring that only verified users have access to specific resources. Privileged Access Management (PAM) : Limiting access to critical s...