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Showing posts from September, 2026

The Ticket That Saw the Outage Coming

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The morning the system went down, the plant did everything right. The named person called manual mode, the binder came off the shelf, the paper logs started flowing, and by the end of the day the system was whole again. The plan worked. But here is the part nobody talks about: the outage did not arrive unannounced. It had been knocking for three days. On Tuesday, one operator could not log in. On Wednesday, two more reported the same thing, and a supervisor said the screens were slow. On Thursday, a scanner timed out at receiving, a label printer failed at shipping, and somebody filed a ticket that just said "Plex is slow." Each ticket was small. Each one got a P3 and a workaround. Nobody connected them, because nobody was looking at the queue as a whole. Your ticket queue is not just a list of problems to fix. It is the only sensor you have that watches the system all day, every day, from every workstation in the plant. Triaged one ticket at a time, it tells you what...
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Cybersecurity Awareness Month 2026: Don’t Make It Easy for Them

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  Every October, individuals, businesses, and government agencies come together for Cybersecurity Awareness Month —a global campaign initiated by the Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance (NCA). The goal is simple yet critical: empower everyone to take control of their digital safety. Under the rallying theme "Secure Our World: Don’t Make It Easy for Them," this year focuses on closing the small gaps that threat actors routinely exploit. Key Steps to Take This Year Cybercriminals rarely breach systems through complex science fiction methods; most rely on predictable habits, weak passwords, and unpatched software. By covering the basic fundamentals, you eliminate the easiest paths of attack. 1. Enable Multi-Factor Authentication (MFA) According to CISA, enabling Multi-Factor Authentication makes you significantly less likely to be hacked. Even if a cybercriminal steals your password, MFA creates an additional wall—such...
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How Plex ERP Bulletins Improve Manufacturing Communication

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Clear communication is essential in manufacturing. Operators need the right instructions at the right time, supervisors need to share updates quickly, and employees across the organization need access to current information. When communication depends on paper notices, emails, or verbal instructions, important messages can be missed, misunderstood, or left outdated. Plex ERP bulletins provide a practical way to deliver messages within the same system used to manage production activities. Because Plex is designed to connect people, systems, machines, and supply chains, its communication tools can help bring operational information closer to the work being performed. What Are Plex ERP Bulletins? Plex bulletins are messages created within the Plex ERP environment and displayed according to their intended scope. A bulletin can be associated with a specific part operat...
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