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Showing posts from May, 2025

How Plex Shipping Auto-Notifications Improve Customer Communication

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  In manufacturing, communication doesn’t stop when an order is entered or production is complete. Customers want to know when their order ships, what was sent, and when to expect delivery. Plex UX shipping auto-notification helps close that gap by automatically sending shipment-related emails, improving speed, accuracy, and trust in customer communication. Why shipping communication matters Shipping updates are often one of the most visible touchpoints in the customer relationship. When notifications are delayed, missing, or handled manually, customers may call or email for status updates, which adds workload for customer service and shipping teams. Automated notifications reduce that friction by keeping customers informed at the right time with less internal effort. ​ What Plex UX adds Plex UX expands email-driven workflows in ways that make automated communication more useful and more flexible. Plex UX supports customization of subject lines and email bodies, scheduled delivery ...

Streamlining Inventory Management: Setting Up Default Receiving Locations in Plex ERP for MRO / Supply Items

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In today’s fast-paced manufacturing environment, efficient inventory management is crucial for maintaining productivity and minimizing downtime. One effective way to enhance your inventory processes is by setting up default receiving locations for supply items in the Plex ERP system. In this blog post, we’ll explore how to configure these settings and the significant benefits they bring to your operations. Why Default Receiving Locations Matter Establishing default receiving locations is not just a matter of convenience; it can transform the way your organization handles inventory. Here are some key benefits: 1. Boosted Efficiency Imagine a scenario where your team spends less time entering data and more time focusing on their core tasks. By setting default receiving locations, you eliminate the need for manual location selection each time an item is received. This streamlined process saves time and reduces the likelihood of errors, allowing your team to operate more efficiently. 2. En...