How Plex Shipping Auto-Notifications Improve Customer Communication

Image
  In manufacturing, communication doesn’t stop when an order is entered or production is complete. Customers want to know when their order ships, what was sent, and when to expect delivery. Plex UX shipping auto-notification helps close that gap by automatically sending shipment-related emails, improving speed, accuracy, and trust in customer communication. Why shipping communication matters Shipping updates are often one of the most visible touchpoints in the customer relationship. When notifications are delayed, missing, or handled manually, customers may call or email for status updates, which adds workload for customer service and shipping teams. Automated notifications reduce that friction by keeping customers informed at the right time with less internal effort. ​ What Plex UX adds Plex UX expands email-driven workflows in ways that make automated communication more useful and more flexible. Plex UX supports customization of subject lines and email bodies, scheduled delivery ...

Save the date! Identity Management Day is April 9

 


Established by the Identity Defined Security Alliance, in partnership with the National Cybersecurity Alliance, Identity Management Day, held the second Tuesday of April each year, aims to inform about the dangers of casually or improperly managing and securing digital identities by raising awareness, sharing best practices, and inspiring individuals and organizations to act. 

Identity Management Day is presented by IDSA, the Secure Identity Alliance, and IdentityXP, in partnership with the National Cybersecurity Alliance (NCA) and co-chaired by Saviynt. 

To learn more visit www.identitymanagementday.org. To join the conversation on social media, use #BeIdentitySmart and #IdentityManagementDay.

About the Identity Defined Security Alliance

The IDSA is a group of identity and security vendors, solution providers, and practitioners that acts as an independent source of thought leadership, expertise, and practical guidance on identity-centric approaches to security for technology professionals. The IDSA is a nonprofit that facilitates community collaboration to help organizations reduce risk by providing education, best practices, and resources. For more information please visit www.idsalliance.org and to learn more about memberships, please visit https://www.idsalliance.org/about-us/membership/.

Popular posts from this blog

From Dormant to Dangerous: Understanding the security risk of dormant user accounts

Image
  In today's digital era, the security of cloud SaaS systems is paramount. An often-neglected aspect of cybersecurity is the management of dormant user accounts, which can unintentionally become gateways for cybercriminals, leading to significant data breaches. The process of regularly auditing and deactivating these inactive accounts is vital to safeguard the integrity and security of an enterprise. By ensuring that only active, necessary users have access to your resources, you minimize the risk of unauthorized access and strengthen your defense mechanisms. This guide delves into the necessity of tackling this issue head-on and outlines effective strategies for managing dormant accounts to secure your valuable data assets. Risks Associated with Dormant User Accounts Dormant user accounts are ticking time bombs in the realm of cybersecurity. These accounts, often forgotten or overlooked after an employee's departure or during system migrations, present a significant security r...
Read more

Automate the schedule of AR invoices and statements using the Plex ERP Document Delivery module.

Image
Manual invoicing and emailing of customer statements can be a time-consuming and resource-intensive process. According to a study by Skynova, most businesses handle up to 500 invoices each month and spend at least five days processing invoices .  The same study also found that 57% of invoice data is entered manually and 49% of businesses require two to three people to approve an invoice. These manual processes can lead to delays in payment and inefficiencies in the accounting process. Invoicing automation can help reduce the time and resources spent on manual invoicing. According to Skynova,Only about half of invoices (52%) are received electronically. The rest are paper invoices that need to be physically sorted, entered, and filed, adding additional steps to the invoice process. The following module in Plex manufacturing allows automatically delivery AR invoices and customer statements via email which can lead to improvement and reduce of the waste of resources associated by manu...
Read more

World Backup Day: The Indispensable Role of Data Backups and Cautionary Tales of Data Loss

Image
World Backup Day is observed annually on March 31st, serves as a reminder of the critical importance of data backups in today's digitally driven world. This day underscores the undeniable fact that data loss, whether due to human error, system failure, or malicious acts by threat actors, is not a matter of 'if' but 'when'. The Unquestionable Importance of Data Backups In the present digital era, data is arguably one of the most valuable assets for both individuals and organizations. From irreplaceable personal photos and videos to crucial business documents and customer data, digital information forms the backbone of our personal and professional lives. Consequently, data loss can have devastating consequences, leading to significant emotional distress for individuals and potentially crippling financial losses for businesses. The Harsh Reality of Data Loss Data loss is a pervasive and inevitable occurrence in our digitally interconnected world. According to the 2024...
Read more