Rescuing Tribal Knowledge: How Connected Workers are Future-Proofing the Shop Floor

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Walk into any manufacturing shop floor, and you’ll see incredible feats of engineering. Automated arms moving with millimeter precision, CNC machines whirring, and dashboards tracking OEE in real-time. But look closer at the human element, and you’ll often find a different story: a veteran operator tapping a gauge just right to fix a pressure spike, a scribbled note taped to a control panel, or a crucial troubleshooting step trapped entirely inside someone’s head. In manufacturing, the greatest asset isn't the machinery—it’s the collective intelligence of the people running it. Yet, as a generation of highly skilled workers prepares for retirement, factories face a quiet crisis: the tribal knowledge drain. The Cost of Silent Knowledge When a seasoned technician retires, their decades of problem-solving don't automatically get transferred to the next hire. They walk out the door. For the incoming digital-native workforce, traditional training methods—like thick, dusty paper bind...

IAM Superpowers: Safeguarding ERP Systems through Identity Governance


Uncover the supercharged capabilities of IAM in maintaining robust user governance within ERP environments. Lets learn about how IAM acts as the guardian of access rights.

The Crucial Role of Identity and Access Management (IAM) in Onboarding and Offboarding users/

In today’s interconnected digital landscape, managing user identities and their access to critical systems is paramount. Identity and Access Management (IAM) serves as the gatekeeper, ensuring that the right individuals have the right permissions at the right time. Let’s explore how IAM plays a pivotal role in secure and efficient onboarding and offboarding processes within organizations.

1. Onboarding: Setting the Foundation

What Is Onboarding?

Onboarding refers to the process of integrating new employees into an organization. It involves creating their digital identities, granting access to necessary resources, and ensuring a smooth transition into their roles.

IAM’s Contribution:

Automated Provisioning: IAM solutions automate the provisioning of user accounts, ensuring that new employees receive timely access to essential systems this included access to ERP systems 

Role-Based Access Control (RBAC): IAM defines roles and permissions based on job responsibilities. During onboarding, IAM assigns the appropriate roles to users, granting access only to relevant resources.

Single Sign-On (SSO): IAM enables SSO, allowing new employees to access multiple applications with a single set of credentials. This streamlines the onboarding experience and enhances security.

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2. Offboarding: Graceful Exit

What Is Offboarding?

Offboarding involves terminating an employee’s access to organizational resources when they leave the company.

IAM’s Contribution:

Deprovisioning: IAM ensures that access is promptly revoked when an employee resigns or is terminated. This prevents unauthorized access post-employment.

Audit Trails: IAM maintains detailed logs of access changes during offboarding. These audit trails are crucial for compliance and security reviews.

Automated Workflows: IAM workflows trigger offboarding processes, including disabling accounts, revoking permissions.

ERP system like Plex ERP support Plex idP (Identity Provider)  out of the box and currently support two identity federation providers. Azure AD (or Office 365) and Okta.

IAM operates behind the scenes, orchestrating user identities and access rights. Its impact on onboarding, identity management, offboarding, governance, and auditing cannot be overstated. As organizations evolve, investing in a robust IAM strategy ensures security and efficiency.

Remember, IAM isn’t just about technology—it’s about safeguarding your organization’s ecosystem. 


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