Ticket Triage for Plex ERP: How Small BA Teams Decide What Gets Fixed First

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It is 7:40 am on a Monday morning and your inbox already has four Plex problems in it. A supervisor at one plant cannot print labels. An accountant at another company cannot close last month's books. Somebody - you are not sure who - reports that "Plex is slow." And a text message from a plant manager says a workcenter stopped recording production two hours ago. Four tickets. One of you. Which one do you touch first? If your answer is "whichever one I saw first" or "whoever is loudest," you do not have a support process - you have a reaction process. The fix is an old idea borrowed from emergency medicine: triage . This article covers what ticket triage is, why it pays for itself in a Plex ERP environment, the five-step pass I recommend for every incoming ticket, and the specific challenges that hit small Plex business analysts who support more than one company, in more than one location, at the same time. Listen to the podcast version of this post:...

Cleanup your system, free up disk space and centralize tools to help boost performance using Microsoft PC Manager

 Microsoft PC Manager is a free PC management tool that helps you optimize and protect your PC.

It has features like antivirus, cleanup, storage and health check.
Some advantages of this tool are:

- It uses the Windows antivirus engine, which is compatible with your system.

- It can boost your PC speed, clean up system fragments and free up resources with one click.

- It can manage your disk space, processes and startup apps.

You can use this tool to centralize different tools that help you boos the performance of your Windows PC. (Windows 10/11)


You can download it from the Microsoft Store:
https://pcmanager.microsoft.com/


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